When gaming stops being entertainment and starts feeling like a burden, asking for help is the bravest thing you can do. Hey Bhaji gives you all the tools to set your own limits — because we want you to stay happy.
Many people think responsible gaming means playing less. It doesn't. Responsible gaming means you know when you're playing, how much you're playing, and why.
Gaming on Hey Bhaji is entertainment — like watching a film with family or playing cricket with friends. Problems start when it shifts from a pastime to a habit, and from a habit to an addiction.
Our platform is built to help you stay within your limits. We're always here whenever you need support.
Keep in Mind: Gaming is entertainment, not a source of income. Losses are a normal part of the game — take them in stride.
Decide how much you're willing to spend before you start playing. Once you hit that limit, stop — even if you're winning.
Set a daily time limit for your gaming sessions and use the app's timer feature to keep track.
"Just one more round and I'll win it back" — that thought is the first step toward addiction. Take a break when you're down.
Playing beyond your means is where trouble starts. Gaming with borrowed money is strictly prohibited.
If you start hiding your gaming from family or friends, that's a sign something isn't right.
Tools always at your fingertips to help you stay in control of your gaming
Set a daily, weekly, or monthly maximum deposit limit. Decreases take effect immediately; increases require a 7-day waiting period.
Instantly ActiveSet a maximum session length. Once the time is up, the system will automatically alert you and end the session.
Automatic AlertsOnce you set a loss limit, betting will automatically stop when you reach it. Setting this hands the responsibility of protecting yourself over to the system.
Automatic ProtectionTake a temporary break from 1 day up to 6 weeks. You won't be able to log in during this period — a great way to reduce stress and reset.
1–42 DaysShut down your account entirely for anywhere from 6 months to permanently. All marketing communications will be paused for the duration.
6 Months–PermanentSee a clear breakdown of how much you've played, won, or lost over any period. Understand your own patterns.
Detailed AnalyticsLog in to your account → Click the profile icon at the top right → Go to the "Responsible Gaming" section
After logging in, click your name in the top right corner.
Go to Settings and open the "Responsible Gaming" section.
Choose your preferred tool and set your amount or time limit.
Confirm the change with an OTP — it will take effect immediately.
Answer the questions below honestly — are your gaming habits in check?
Have you experienced any of the following in the last 30 days? Check all that apply:
Your gaming habits appear to be normal. Stay cautious though. Set up Hey Bhaji's tools — there's no harm in being careful.
Some of your answers are a cause for concern. Taking a break might be the right call. Use Hey Bhaji's cooling-off or self-exclusion feature, or reach out to our support team — we're here to help, not to judge.
If you notice any of these signs in yourself or someone close to you, don't wait — seek help now:
Gaming addiction is a recognized mental health condition — not a character flaw. Millions of people face this challenge, and many have reclaimed healthy lives with the right support.
Hey Bhaji believes that a healthy member is good for us in the long run. That's why, if someone asks for help, we won't hesitate to suspend their gaming entirely.
For any concerns, reach out to our customer support team. We'll assist you with complete confidentiality.
We don't just talk about responsible gaming — we put it into practice.
We verify age at registration and whenever there is any doubt. Ensuring no minors can access our platform is our highest priority.
We don't present gaming as a way to "make easy money." Our advertising promotes genuine entertainment — without misleading promises.
When someone comes to us with a problem, we don't judge them. We offer support, breaks, or account closure — and refer them to professional help when needed.
The RTP (return to player) for every game is clearly displayed. We are always transparent that no game offers a 100% chance of winning.
If you ever need a break — for any reason, at any time — just ask and we'll grant it, no questions asked.
Our policies and tools are regularly updated to meet international responsible gaming standards.
Online gaming is growing rapidly in Bangladesh. Thousands of people visit Hey Bhaji every day looking for entertainment — some for Sports Betting, some for casino games, and some for the thrill of crash games. The vast majority play within healthy limits. But for a small number, gaming can gradually become a problem.
Hey Bhaji wants to prevent that problem from the very start. That's why responsible gaming on our platform isn't just a page or a feature — it's part of our culture.
If you submit a Self-Exclusion request on Hey Bhaji, your account will be fully deactivated within 24 hours. You will not be able to log in or make deposits, and all promotional communications will stop. Any remaining balance will be returned in accordance with our standard policy.
Your account is not automatically reactivated once the exclusion period ends. You'll need to contact support directly, and we'll make sure you're ready before proceeding.
Important: If you attempt to open a new account while a self-exclusion is active, that account will also be closed and any deposited funds will be returned.
Have a minor at home? Keep these points in mind:
Keep your Hey Bhaji account password and devices out of reach of your children.
Enable parental controls on your mobile — most smartphones have this feature built in.
If your child has accessed your account without permission, please notify us immediately.
Have an open, honest conversation with your child about the risks of online gaming.
If a minor accesses your account, the account holder is fully responsible — so keep your credentials secure.
Frequently Asked Questions From Hey Bhaji Members About Our Policies
Enjoy Hey Bhaji, but know your limits. Playing responsibly is always the smartest play.