🔐 Your Privacy Is Our Responsibility

Hey Bhaji Casino Privacy Policy — How Your Information Is Protected

From collection to protection, every step Hey Bhaji takes with your personal data is transparent. This policy explains what information we hold, why we hold it, and how it is kept secure.

Last Updated: January 2026

Our Privacy Commitments at a Glance

Get a quick overview of the key points before the legal details

256-bit SSL encryption

All your data is protected with bank-grade SSL encryption. No one can read your data while it's in transit.

Never Sold to Third Parties

Your personal information is never sold or shared with advertising companies. This is an absolute, non-negotiable commitment from Hey Bhaji.

Minimal Data Collection

Only the minimum data necessary to provide our services is collected — nothing more.

Right to Erasure

You can request deletion of your data at any time. We will fulfill the request in accordance with applicable law.

You're in Control of Your Cookies

You have the option to disable non-essential cookies. Only strictly necessary cookies run without your consent.

Immediate notification in the event of a breach

If a data security incident occurs, it is our policy to notify you within 72 hours.

01Introduction & Scope

Every time you open an account, place a bet, or contact customer support on Hey Bhaji, some information enters our system. This Privacy Policy has one purpose — to make sure you know where that information goes, who can access it, and how long it's kept.

This policy applies to Hey Bhaji's main website, mobile app, and all associated digital services. We are not responsible for any third-party sites or services unaffiliated with Hey Bhaji.

By using our platform, you agree to this Privacy Policy. If you have any concerns, please contact us before you start using the platform.

02What Types of Information We Collect

Hey Bhaji only collects information that is genuinely necessary to deliver our services, meet legal obligations, and ensure security.

Data Type Example Required?
Identity Information Full name, date of birth, NID number Yes
Contact Information Mobile number, email address, physical address Yes
Financial Information Bank account number, payment history Yes
Gaming Activity Gaming history, bet amounts, login times Yes
Device & Network IP address, browser type, operating system Automatic
Communication Records Support chat and email correspondence Optional

03How We Collect Your Information

Hey Bhaji collects information in three ways:

Directly From You

You provide information directly during registration, KYC verification, payments, and support interactions. This information only enters our system once you submit it.

Automatically

When you use our website or app, certain information is collected automatically — such as your IP address, how long you viewed a page, and which buttons you clicked. This data is used to improve our services and maintain security.

Cookies & Tracking Technologies

Hey Bhaji uses cookies to remember your login session, save your preferences, and improve platform performance. Full details about our cookie policy are available below.

04How We Use Your Information

Hey Bhaji uses your data solely for legitimate purposes — never for anything you haven't consented to.

  • Account management: Verifying logins, resetting passwords, and keeping your account secure.
  • Payment Processing: Processing deposits, sending withdrawals, and maintaining records of all financial transactions.
  • KYC & Legal Compliance: Age verification, identity confirmation, and compliance with anti-money laundering regulations.
  • Customer Support: Faster, more accurate support by reviewing your issue history.
  • Promotions & Bonuses: Sending relevant offers based on your preferences and gaming history — but only with your consent.
  • Platform Development: To understand which features are used most and where issues arise, so we can improve our service.
  • Fraud Prevention: Detecting suspicious activity to keep all members safe.

If you no longer wish to receive marketing messages, you can opt out at any time through your account settings.

05When and With Whom We Share Your Information

Hey Bhaji does not sell or rent your personal data. However, limited information may be shared with specific parties in certain circumstances:

  • Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and BRAC Bank to process transactions.
  • KYC Partner: With our approved verification partners for identity verification purposes.
  • Law Enforcement: Under a court order or government directive — only when legally required and in compliance with applicable law.
  • Game Providers: Limited technical information necessary for game operation.

All third parties are bound by a confidentiality agreement with Hey Bhaji and may not use your data for any other purpose.

06How We Keep Your Information Safe

Hey Bhaji follows the highest industry standards for data protection, safeguarding your information through both technical and organizational measures.

  • 256-bit TLS/SSL Encryption: All communications across the website and app are encrypted.
  • AES-256 Data Storage Encryption: All sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Limited Access: Access to sensitive data is restricted to authorized personnel only.
  • Data backup: Regular encrypted backups — no risk of data loss.

That said, no one can guarantee 100% security on the internet. You also have a responsibility — use a strong password, never share it with anyone, and report anything suspicious to us immediately.

07Cookie Policy — Details

Cookies are small files stored in your browser. Hey Bhaji uses three types of cookies:

Essential Cookies

These cookies are essential for the website to function. They handle login sessions and security tokens — they cannot be disabled.

Functional Cookies

To remember your language preference, theme settings, and other choices. These can be disabled, but you'll need to reconfigure your settings each time you visit.

Analytics Cookies

To understand which parts of the website get the most use. This data is completely anonymous and cannot be linked to any individual. You can opt out at any time.

You can delete existing cookies and block new ones at any time through your browser settings.

08Your Rights

You have clear rights over your own data, and Hey Bhaji respects those rights.

Right to Know

You can request to see what personal information we hold about you.

Right to Rectification

If any of your information is inaccurate, you can request a correction.

Right to Erasure

You may request the deletion of specific data.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can object to the processing of your data for specific purposes.

To exercise any of these rights [email protected]Email us at. We'll get back to you within 30 days.

09How Long We Retain Your Data

Hey Bhaji does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

  • Account information: For as long as your account is active, and for a minimum of 5 years after closure (as required by law).
  • Financial Transaction Records: 7 years — in accordance with Bangladesh financial regulations.
  • KYC documents: 5 years after account closure.
  • Gaming History: For the duration of the active account and 2 years after closure.
  • Support Conversations: 2 years from the date of last contact.

10Children's Privacy

Hey Bhaji is strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If a minor has used your device to create an account on Hey Bhaji, please notify us immediately.

11Policy Update Terms

This Privacy Policy may be updated from time to time due to legal, technological, or business changes. For significant updates:

  • Advance notice will be sent to your registered email
  • The update date will be clearly displayed on the website
  • For significant changes, your consent will be requested upon your first login after the update

Continued use of the platform after any changes will be considered acceptance of the updated policy. For any questions, contact us: [email protected]

FAQ

Member questions about the Hey Bhaji gaming experience

Hey Bhaji's Live Casino streams directly from a real studio — with actual dealers on the other side of the screen. To get started, head to the Live Casino section and pick your game — blackjack, baccarat, roulette, or card games. Select your bet amount from the betting table displayed at the bottom of the screen. Once the game begins, the dealer deals cards or spins the roulette wheel live on camera. You can actually chat with the dealer through the chat box — many dealers speak Bengali too. With a decent internet connection, the Live Casino experience is in a league of its own.

Hey Bhaji displays odds in decimal format — simple and straightforward. Odds represent how much you'll receive in total for every BDT 1 wagered. For example, if a team has odds of 2.50 and you place a ৳100 bet on them to win, you'd receive ৳100 × 2.50 = ৳250 — a profit of ৳150. The higher the odds, the lower the chance of winning, but the bigger the reward. Odds of 1.10 mean an easier win but a smaller return, while odds of 5.00 mean a tougher win but a much larger payout. On Hey Bhaji, your potential winnings are automatically calculated and displayed before you place any bet.

Your privacy is assured — play with confidence!

Your data is completely safe with Hey Bhaji. Join today and enjoy gaming on a platform you can trust.

256-bit SSL secured
Your Data Is Never Sold
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